Every order confirmation email is automatically sent from firstname.lastname@example.org. If you can't find it in your Inbox, it's possible that it has wandered into Spam, Junk, Deleted, or Archive. Some e-mail domains divide mail into different categories, such as Social Networking or Promotions, so try to look there as well.
The order is completed after you receive its number, which will be displayed together with a summary of information after payment on our website. If you have chosen cash on delivery or bank transfer, you will also see the necessary payment details on this page. All information will be automatically sent to your e-mail.
Depending on the type of product, a maximum of 10 pieces can be added to the basket.
Yes, you can easily save your favorite products to your Wishlist. In the product detail, click on the heart and it will simply be added to your list of favorite pieces. You will then find all the products stored in this way and you can manage them in the page header - just click on the heart icon.
There can be several reasons:
Payment limits - This may be due to a limit you have set with your bank. Make sure that you do not exceed this limit in volume (ie the maximum amount allowed per transaction), but also with regard to the number of payments (number of transactions allowed per day). Incorrect entry - We all make mistakes sometimes. Please check that all data such as card number, expiration, CVV / CVC code and 3DS code are entered correctly. Browser closed - After you pay for the order, please do not close the browser yet and wait for confirmation of successful payment of the order. Otherwise, the payment may not be processed. Back button - Once you have paid for the order, please do not click on the back button and wait for confirmation of successful payment of the order. Otherwise, the payment may not be processed. Payment declined - in this case, we recommend contacting your bank, which will provide you with a reason why the payment was declined (insufficient funds, insufficient 3DS verification, etc.)
The 3D Secure service is a modern internet way of paying with a card with the highest possible protection. NOT SO FUNNY ANY supports this method of secure purchasing, however, the 3D Secure protocol can be handled differently by each bank. In most cases, you will receive a one-time password on your mobile phone. Some banks, especially foreign ones, for example, consider 3D security to be asked a personal security question. If you have trouble verifying your payment, please contact your bank. NOT SO FUNNY ANY, as a merchant, has no influence on the verification of the payment.
The payment gateway will always notify you of the status of the transaction - whether the payment is successful or not. Only if you pay and then close the browser during payment verification, you will not receive this notification. Therefore, please always wait for the payment confirmation.
The order confirmation and the necessary details for payment in advance will be sent to you by e-mail. There you will find the account number, the variable symbol and the total price of your order. In your online banking, enter the information in the required fields and send the payment.
We do not accept Sodexo and Edenred vouchers yet.
Online - you can buy everything on the e-shop, where you can choose from our products.
Advertising offers and product details
Special offers, promotions and sales usually last until stocks run out or are limited in date. Would you like to receive information about special offers first? Register and you won't miss anything anymore.
We work intensively on product descriptions and constantly try to add new information. If you do not find any information about the product you are currently viewing, do not hesitate to contact us. We will be happy to help you with everything.
We often innovate our products, which often means creating a new design, inscription, packaging and other changes. Even if we keep updating our site, there may be a situation where an old photo appears with the upgraded product.
Contact us at the e-mail address email@example.com and customer care colleagues are already putting your email in the right hands.